Quality Assurance Supervisor
At National Safety Apparel, we are looking for a passionate and detail-oriented Quality Assurance Supervisor to join our talented team in our Chicago, Illinois facility. Are you looking for a challenging but rewarding full time position? If this sounds like you, we invite you to apply and see what NSA is all about!
This position is a non-exempt position (eligible for Overtime) reporting to the Director of Manufacturing. Although this position does not have any direct reports, you will be part of a team that is passionate about high quality and safety.
Founded in Cleveland, OH during the resilient years following the Great Depression, NSA has been the guardian of American workers since day one. Our founder, Wally Grossman, dedicated his life to one mission: ensuring that every worker returned home safely at the end of the day. We’ve never lost sight of his mission.
Today, NSA is America’s Safety Choice. NSA owns and operates 9 USA manufacturing plants and employs more than 950 American workers and hasn’t wavered from its original mission. We make the best safety apparel for the American worker. Period.
When you choose to work for NSA, you are joining a generational legacy of safety and American craftsmanship workers and gaining a family.
Salary range: $19.00/hour to $25.00/hour
This position has responsibility for the completion of various inspection and verification related tasks, such as: conducting audits, investigations, inspection, and filing reports related to the tasks. The goal is to identify, investigate, control, and inform.
Essential Job Functions:
- Perform quality assurance inspections at various stages of the production process. Includes verifying incoming work bundles, visual quality inspections on finished garments and verifying special labeling and packaging requests.
- Work closely with key personnel to coordinate, facilitate, and lead the development and maintenance of corporate quality assurance and quality initiatives.
- Establish goals, record, track, measure and deliver reports on progress of quality assurance and improvement activities as needed.
- Take leadership and responsibility for determining compliance exceptions based on experience, product knowledge, and historical information.
- Identify work that does not meet NSA quality standards and notify management of any non-conformances found with regards to quality, workmanship, and measurements.
- Work collaboratively with others to effectively investigate, process and administer product returns and documented customer complaints (RGA’s).
- Work alongside management and department supervisors to conduct internal department audits and identify areas for improvement within the establishment.
- Generate and submit the appropriate forms and reports to effectively communicate and document improvement needs detected during investigations, inspections, and audits.
- Communicate openly within the department and management regarding problems, issues, and non-conformances found.
- Offer new ideas based on your previous work experience and/or textile experiences.
- Other tasks as needed to promote awareness, improvement, and organization.
- May be reassigned to assist other departments.
- Other duties as assigned
- Training: Provided on the job and supplemented with external seminars and/or classes.
Qualifications:
Education & Certifications: High school diploma or GED is preferred.
Experience: Three years of experience in a manufacturing facility (similar in size and scope to NSA) preferred.
Skills:
Strong communication skills and expertise in various areas.
Highly attentive to detail.
Skilled in identifying and reporting non-conformities.
Proficient in computer use, with expertise in Microsoft Word, Excel, and Outlook.
Physical Requirements: Standing and/or walking for long periods of time; lifting up to 35 lbs.
Working Conditions: Fast paced; high demand
EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
Benefits:
- Medical
- HSA Plan
- Dental
- Voluntary Vision
- Employer-Paid Short-Term disability
- Voluntary Long-Term Disability
- Employer paid Life and AD&D Insurance
- Voluntary Life and AD&D Insurance
- Voluntary Accident Insurance
- Voluntary Critical Illness Insurance
- Voluntary Identity theft protection insurance
- Voluntary Legal insurance
- 401k - company sponsored plan with matching contributions
- Company Paid Holidays
- Employee Assistance Program
- Tuition Reimbursement
- Bereavement
- Jury Duty
- Referral Program
- Confidential Employee Relief Fund
- Annual Flu Shot Clinic
- Volunteer Opportunities
- Family Medical Leave
- Chicago paid Leave
- Paid Sick Leave
- Transportation Benefits
- School Visitation Leave
- Blood Donation Paid Hours